24-7 Security’s aim is to provide high quality and proactive security manned guarding services, incorporating total security solutions and support services to Clients within its chosen markets.

We can provide detailed written specifications, based upon precise risk assessments. Our assignment instructions and security personnel are designed to meet and surpass expectations and be recognised by our Clients and competitors alike as a demonstration of quality, based on the principles of ISO9001.

We will, as a service, continually improve in all that we do, conducting ourselves in a transparent manner that exemplifies the Security Industry.

We will be forward thinking, whilst remaining flexible and competitive at all times.

24-7 Security’s aim is to provide high quality and proactive manned guarding services, incorporating total security solutions and support services to Clients within its chosen markets.

We can if required provide detailed written specifications, based upon precise risk assessments. Our assignment instructions and security personnel are designed to meet and surpass expectations and be recognised by our Clients and competitors alike as a demonstration of quality, based on the principles of ISO9001.

We will, as a service, continually improve in all that we do, conducting ourselves in a transparent manner that exemplifies the Security Industry.

We will be forward thinking, whilst remaining flexible and competitive at all times.



Clients have the option to enter into a Service Pledge Agreement (SPA). This is usually based towards whether or not manning levels are maintained and records kept regarding patrols etc. 24-7 fully intend to deliver the specification, but in addition, we go a stage further by asking that our Clients work with us to agree a specific Service Pledge for each site.

24-7 "Service Pledge" sets us apart from other security service providers, as Security guarantees that 24-7 will support their sites effectively.

24-7 Service Pledge is more to do with the way the operation is managed and the perception of our service by the various categories of customers that we come across whilst fulfilling our role.

Below we have outlined a typical 24-7 Service Pledge definition that promises that we will communicate with our people and communicate with our Clients on a regular planned basis and where appropriate, with the Public.

24-7 define clear and concise communication as a key factor to providing a high quality service and building a professional relationship with all its clients.






Our Service Pledge can include any aspect of our service, as specified by our Clients. We do not dictate what it should comprise; it can cover anything that relates to our relationship, from Client Meeting schedules and Agendas, to electronic security patrol and monitoring systems (Deister, Autclock, Partner Patrols System) providing reporting and allowing customer feedback and comments.