Retail security demands specialist skills.

At 24-7 Security Solutions we understand the importance within the retail industry of balancing essential security needs with the highest levels of customer care and staff protection, providing a secure and friendly shopping experience for the public.

Through a specialist retail division, all our customers are supported by a dedicated retail management team with considerable experience of the retail environment.

• Theft deterrence
• Loss prevention
• Help and assistance to shoppers
• Civil arrest procedures and police liaison
• Staff Protection
• Confrontation management
• Customer Safety

An effective deterrent

Over £600 million a year is spent by the retail sector on crime prevention. At 24-7 Security Solutions we ensure value for money, offering more than a front of house presence. Identification of crime hot spots, risk assessment, effective deterrent methods and knowledge of loss prevention are all integral elements of our Security Officers' training. High visibility is also crucial to their deterrent value and our Officers can be uniformed to suit every environment.

Customer care is key

Customer care is at the forefront of security provision. From everyday occurrences such as shop theft to the sensitive handling of lost children or abusive and threatening behaviour, our Security Officers reflect the levels of professionalism, courtesy and efficiency that shoppers expect from our customers' brands.

Total security solutions

In-store crime can be addressed most effectively using a combination of manned and electronic security services. As part of our bespoke security offer, we can provide control room personnel, remote surveillance services or supply, install and maintain CCTV and access control systems.

Safety and security for shoppers and tenants

Shopping centre managers and owners face an increasing challenge as they strive to increase footfall, provide a welcoming and friendly shopping environment and at the same time maintain the highest levels of security for shoppers and tenants.

Customer care, specialist skills and training

Our experience in matching individual personalities and skills with the tasks required of specific security roles has enabled us to develop comprehensive training programmes dedicated to all areas of the centre including shopping malls, reception, control room, loading bay and car parks.

• Help and assistance to shoppers
• Crowd management
• Tenant liaison
• First aid and fire safety when required
• Theft prevention
• Civil arrest procedures and police liaison
• Security patrols

From everyday occurrences such as shoplifting and criminal damage to the more sensitive handling of lost children or abusive and threatening behaviour, our Security Officers will be trained in all aspects of shopping centre security.

Management of emergencies

The effective management of an emergency situation is also vital and we understand the impact that these incidents can have on business. Every minute lost has a detrimental effect on retail sales.

Total security solutions

As part of our bespoke security offer, we can provide fully trained control room personnel and supply, install and maintain electronic surveillance systems. Around the clock security can also be provided by our remote surveillance centre.

24-7 Security Solutions Ltd holds SIA approved contractor status for the provision of Security Guarding services.